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Cancellation & Refund Policy

Private Charters

If a customer cancels a trip, then the booked boat must be rebooked for the same length of the trip or longer, or customer shall be liable to pay the full cost of the trip.

Group Charters

Customer has 24 hours prior to the trip date to cancel the reservation: otherwise customer’s credit card will be charged the full cost of the trip.

No refunds provided once customer boards the boat and the boat departs the dock.


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